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FAQ's

Do the staff at Nature's Recipe use their own products?
  • Yes we do! A lot of the products have been developed in response to our own skin types and other therapeutic needs or those of our friends and families. Only the products we like the best make it into our range. Please call back often to check for new products.

Are Nature's Recipe products tested on animals?

  • No! They are, however, tested on we humans (a lot!!)

Can the goat's milk formulas be used on children with eczema?

  • We believe that the Kiddie Kind Goat's Milk products are fine for children as we use only the mildest ingredients, and each product is tested and approved by a chartered chemist - but if you have any doubts, as with any of our products, consult your doctor or dermatologist before use.

 Are products made with dried goat's milk effective?

  • We believe that even dried goat's milk retains some of it's therapeutic properties. However, here at Nature's Recipe we use only raw organic fresh goat's milk because all it's powerful healing and moisturising abilities are kept intact this way.  Read about raw organic goat's milk by clicking here.

Can you help with any skin problem?

  • We wouldn't like to make this claim, because some conditions certainly need medical attention. However, we do formulate products to deal with many complaints.  If you have a specific problem you think we may be able to help you with, go to our contact page and we will get back to you.  We pride ourselves on our honesty at Nature's Recipe - if we think your request is beyond us we promise we will tell you. Click here to go to the CONTACT page

Do you use organic ingredients for Nature's Recipe's formulas?

  • A large majority of our ingredients are certified organic or are grown to organic standards.  Sometimes it isn't possible to source all organic products but our 'staple' ingredients, such as goat's milk, lavender, emu oil and rosehip oil are always organically produced.

Can I use Nature's Recipe products while I am pregnant?

  • Products with Vitamin A and those with Myrrh should be avoided during pregnancy.  As for the other products, we would recommend that you consult your doctor or gynaecologist before using any therapeutic product from us, or anyone else.

Are Nature's Recipe's products hypoallergenic?

  • We believe this is a strange claim for any product to make, because there is no official medical definition for this word.  For sure, there are many substances that do not commonly cause allergic reactions.  Our ingredients are chosen with this property in mind.  However, there can occasionally be an ingredient that causes a reaction in a tiny minority of people.  This applies even to products which claim to be hypoallergenic. So far we have had no-one tell us that they have had an allergic reaction to one of our products.  However, should this occur you should stop using the product immediately.  

    The following extract was taken from Wikipedia:-

    "Hypoallergenic is a term coined by advertisers (based on the Greek prefix hypo meaning "below normal" or "slightly") and first used in a cosmetics campaign in 1953. It is used to describe especially cosmetics and textiles that cause or are claimed to cause fewer allergic reactions. Hypoallergenic pets still produce allergens, but because of their coat type or absence of fur or absence of a gene that produces a certain protein, typically produce fewer allergens than others of the same species. People with severe allergies and asthma may still be affected by a hypoallergenic pet.

    Note that the term lacks a medical definition, but it is in common usage and found in most standard English dictionaries. In some countries, there are allergy interest groups that provide manufacturers with a certification procedure including tests that ensure a product is unlikely to cause an allergic reaction, but such products are usually described and labelled using other but similar terms. So far, public authorities in no country provide an official certification that an item must undergo before being described as hypoallergenic. The cosmetic industry has been trying for years to establish an industry standard for use of the term"

How quickly are Nature's Recipe orders dispatched?

  • We aim to post your purchases to you within 48 hours.  Because our formulas are handcrafted and made in small batches, occasionally there may be a delay of a day or two.  Under any circumstances you can expect to receive your order in 2 to 5 working days. If you do not receive your order in this time please email us to let us know.  We always keep proof of postage for all our orders.

If your question has not been answered here use the "Contact Us" page to send your question and we will get back to you as soon as possible.

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